The Mail Recovery Center (MRC) in Atlanta recently implemented the Search and Inventory System, a software application that allows users to search for lost mail in the MRC database.
The software searches the MRC database for lost mailpieces until they are found or the retention period expires. Customers will receive search updates periodically while employees will receive them in the next release.
Search and Inventory System training is available on the main page of the application.
This new capability will allow the Postal Service to increase the number of mail pieces returned or forwarded to customers, improving their experiences.