Customers across the nation flocked to Post Offices Dec. 14, which was expected to be the year’s busiest mailing day.
USPS predicted more than 612 million mailpieces would be accepted and processed, including a 7 percent increase in parcels from last year’s busiest mailing day.
Despite the bustle, customers reported receiving quick service.
“It was real amazing how fast [the line] went,” said customer Bonnie Curtis, who was interviewed by a local NBC station following a visit to the Bristol, TN, Post Office.
Employees also served customers quickly at the Boca Raton, FL, Post Office, where a line formed before the doors opened.
“It really didn’t matter what time, it’s going to be busy,” customer Emilee Rosenbaum told the local NBC station.
The surge in mailings meant things were busy at processing and distribution centers too.
For example, the South Jersey P&DC expected to handle as many as 6 million mailpieces Dec. 14, while the Springfield, MA, Network Distribution Center predicts it will process 6.5 million packages before Christmas.
Employees like Detroit Retail Associate Jamila Coleman took the onslaught in stride.
“I treat the busiest mailing day like any other, always giving excellent service,” she said.