The Postal Service is exceeding its Standard Mail performance targets across the nation, achieving record-breaking service for business customers.
Standard Mail includes catalogs, circulars, direct mailpieces and other categories.
The national Standard Mail composite score during fiscal 2016’s third quarter (April 1-June 30) was 95.71 percent, up four points from a year earlier. The score measures the percentage of on-time deliveries and other standards.
All seven areas and almost all districts beat the target (91 percent) — the highest performance on record. Eastern led the areas, while Appalachian led the districts.
“Our strong Standard Mail performance during the third quarter is a powerful testament to our ability to provide consistent, predictable and reliable service for our customers and help them promote their products and services,” said Chief Operating Officer Dave Williams.
In Eastern Area, which had a score of 97.21 percent, employees focus on processing Standard Mail quickly when it enters the network.
“Our employees understand that businesses are counting on us to deliver their Standard Mail pieces,” said Eastern Area VP Joshua Colin. “It’s another example of how we make our customers a top priority.”
USPS also made significant improvements in Priority Mail deliveries during the third quarter.