Rita Ridley is always on the road, taking planes, trains and automobiles to get to her next destination.
But she doesn’t mind.
She’s passionate about her role — and she’s not alone.
“Ambassadors understand and have accepted the tough requirements of this position,” said Ridley, one of three ambassadors in Northeast Area. “But we’re all 100 percent on board and committed to employee engagement.”
Ambassadors travel extensively throughout their assigned areas. Many spend Mondays on the road and then hit the ground running when they arrive at their destination, where they lead classes Tuesdays-Fridays.
Ridley’s classes have about 60 managers and supervisors. The sessions focus on the principles of employee engagement.
“We teach managers that as leaders, we must forge a new culture across the entire organization,” said Ridley, a 28-year USPS veteran and longtime Human Resources employee.
The training gives managers the opportunity to share some of the “struggles within the work environment,” Ridley said. “At the same time, they share stories that make them proud to be USPS employees.”