USPS has boosted its Periodicals performance, one of several areas where the organization has made major service improvements.
During the third quarter (April 1-June 30), USPS achieved its highest quarterly Periodicals achievement on record, improving its performance by more than 4 percentage points compared to the same period one year earlier.
Periodicals include newspapers, magazines and other publications. The quarterly measurement reflects on-time deliveries and other service standards.
“Periodicals are an important part of the mail mix, and we’re improving our service in this area,” said Chief Operating Officer Dave Williams. “We will keep building on this success moving forward.”
Four districts beat the national target: Oklahoma, Northern Virginia, Western Pennsylvania and Arizona.
Oklahoma District Manager Julie Gosdin attributed the district’s success to working closely with employees and maintaining consistent processes to keep Periodicals volumes moving.
“Our employees understand that our customers want their Periodicals mail to be timely, and we make every effort to process and deliver those pieces as efficiently as possible,” she said.
USPS also raised its national scanning score and improved its Parcel Select, Standard Mail, Priority Mail and First-Class Mail performance during the third quarter.