Mind your C’s

Non-bargaining employees such as Mia Alfonso, an acting master black belt in Pacific Area, received their Postal Pulse survey via email.

USPS leaders are emphasizing three “C’s” — candor, confidentiality and change — during the administration of the latest Postal Pulse survey.

“Employees who take the survey should answer each question candidly. Their feedback helps the Postal Service identify issues and make improvements,” said Employee Engagement Executive Director Kelvin Williams.

Additionally, employees are being reminded that Gallup, the organization that conducts the survey, doesn’t share individual responses with USPS.

“When you take the survey, your identity is kept private,” Williams said.

Leaders are also pointing to organizational changes sparked by the Postal Pulse.

Based on feedback from previous surveys, USPS has started ambassadors and awards programs to foster stronger employee engagement.

“Change doesn’t happen overnight, but it is happening,” Williams said.

All employees are urged to complete the 5-minute survey before the Nov. 4 deadline.

Bargaining employees, who are receiving the survey at home and on the job, should complete their surveys at work. Non-bargaining employees can complete the survey via email.

Additionally, all employees can take the survey on LiteBlue.

Although USPS is offering employees multiple options, only the first survey received by Gallup for each employee will be counted.