Great expectations

A mobile phone screen displays an Expected Delivery Window notification.

USPS is testing Expected Delivery Window (ExDW), a feature that will provide customers with a two-hour estimated delivery window for some packages.

ExDW is part of the Postal Service’s efforts to enhance its package business and help customers better plan for deliveries.

The test, which began in early September, is being conducted in nine ZIP Codes throughout the Postal Service’s seven areas.

These ZIP Codes are in Merrimack, NH; Bristow, VA; Bay Minette, AL; Saraland, AL; Arlington, TN; Ripley, TN; New Baltimore, MI; Little Falls, MN; and Los Gatos, CA.

During the test, customers can use several methods to set their desired notification preferences and access the expected delivery window information. Customers can sign up for texts or emails, track their package using, or create a My USPS account.

Packages must have sufficient address information to qualify for ExDW.

The following types of shipments are excluded from ExDW because their features or operating procedures aren’t conducive to two-hour delivery estimates: Priority Mail Express, Hold For Pickup, Sunday deliveries, international shipments and PO Box deliveries.