All for one

The Pacific Area team members who worked on the sale don hairnets during a visit to the cosmetics company. Shown, from left, are Santa Clarita Processing and Distribution Center Acting Plant Manager Daphne Glaspie, Enterprise Accounts Director Jim O’Brien, Sierra Coastal District Manager Larry Munoz, VP Dean Granholm and Strategic Accounts Manager Richard Rodriguez.

A team of Postal Service employees recently joined forces to persuade a Southern California cosmetics company to ship its products through USPS.

The sale began when Pacific Area Strategic Account Manager Richard Rodriguez researched the company and determined it was preparing for a major holiday sales spike. (Businesses aren’t named in some sales stories to protect the Postal Service’s competitive advantage.)

A team of other Postal Service representatives, led by Pacific Area VP Dean Granholm, met with the company’s executives, who explained they were seeking a shipper who could grow with the business.

The company, which targets customers ages 13-35, expects to quadruple its sales this year and is finalizing a series of celebrity endorsements, the executives said.

Granholm and his team explained the advantages of shipping with USPS, including the potential for Sunday and holiday pickups.

They also discussed conducting quarterly performance reviews.

The deal was sealed — thanks in large measure to the teamwork approach, Granholm said.

“Everyone contributed to the completion of this sale,” he said. “Working together, we were able to demonstrate the Postal Service’s commitment to provide outstanding service, communication and support as the company continues its remarkable growth.”