Twin peaks

The Lacombe, LA, Post Office is ready to serve customers Dec. 19, which is expected to be the year’s busiest mailing day. From left are retail associates Adinena Bedford, Ritchie Clemmons Jr. and Gynii Jackson.

Peak season is about to peak.

The Postal Service is getting ready for two of its busiest days of the year as the holiday delivery season enters crunch mode.

Dec. 19 is projected to be the year’s busiest mailing day. Approximately 12 million customers are expected to visit the nation’s 31,000 Post Offices — as well as — to take care of their holiday mailing and shipping needs.

Dec. 22 is shaping up to be the year’s busiest delivery day, when Postal Service employees will deliver an estimated 30 million packages.

To prepare for the surge, USPS has added new equipment in plants and hired more than 35,000 seasonal employees.

The organization has also made other investments in recent years, including equipping retail associates with mobile Point of Sale devices that allow them to quickly serve customers and reduce wait times in Post Offices.

Employees say they’re prepared for the busy week ahead.

“Service is still number one, and our customers are our priority,” said Dallas Retail Associate Shondra Blair. “Our customers appreciate us and we appreciate our customers.”