Out on top

Retiring Phoenix Sr. Plant Manager Clyde Jones speaks at his flag presentation alongside, from left, Western Area VP Greg Graves, Arizona District Manager John DiPeri and Phoenix Postmaster Humberto “Junior” Trujillo.

It’s not every day USPS honors a retiring employee with a flag presentation, but Arizona District “service czar” Clyde Jones received such an honor last week.

During a ceremony in front of the Phoenix Main Post Office and Processing and Distribution Center (P&DC), Jones lowered the flag, which Western Area VP Greg Graves helped him fold and place in a glass case.

The case was presented to Jones at the end of the ceremony.

“I appreciate everything the Postal Service has done for me,” Jones said. “I do believe I have established a legacy of service and that our employees will continue that legacy to take care of our customers.”

Jones worked for USPS for 33 years, including the past eight as the P&DC’s senior plant manager. He was known by fellow managers for his commitment to customer service, earning him the “service czar” designation.

During the recent peak season, Jones oversaw on-time processing and delivery of record holiday mail volumes.

Said Graves: “He is going out on top.”