Zero tolerance

Zero tolerance sign in hand

The Postal Service is committed to fostering a positive and safe work environment that’s free of threats, fear, and violence for all employees.

To help fulfill this commitment, a Threat Assessment Team is available at headquarters and in all area and district offices to respond to threats and potential violence.

Team members are trained to assess the danger or harm of threats, whether implied or direct. The goals are to reduce risks to employees and the Postal Service, discourage inappropriate behavior and resolve conflicts.

If you’ve been threatened or believe you’re in a potentially unsafe situation that involves a co-worker or supervisor — or if you’re experiencing a domestic violence situation that could pose a threat in the workplace — notify your immediate supervisor and respective Threat Assessment Team.

The zero tolerance policy and reporting procedures will be distributed during the next few weeks.

Report emergency situations to the Postal Inspection Service at 877-876-2455 or call 911.