Better returns

Return receipt

The Postal Service is improving the way Return Receipts are handled.

Currently, barcoded Return Receipts are mixed in delivery point sequence trays when they arrive at delivery units.

This means required “delivered” scans for completed Return Receipts are not always performed when the receipt is being delivered back to the senders.

This process will be improved as a result of new mail-processing equipment and software now being deployed to postal plants.

The equipment and software will help direct barcoded Return Receipts (bearing the code STC 909) to Certified Mail “working” trays before they arrive at delivery units. This will result in improved scanning performance.

The process will allow clerks to better organize Return Receipts so delivery employees can properly handle barcoded receipts.

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