Tech support scams are one way hackers infiltrate devices to steal personal information.
This was demonstrated during the Microsoft scam, where hackers called unsuspecting users, asserted a virus was detected on their devices and offered support services. Instead, the hackers obtained credit card information and more.
The CyberSafe at USPS team wants you to recognize these tricks:
• Impersonating information technology (IT) employees: Hackers may impersonate a tech support or IT employee and inform you that your device has an issue that requires you to install or purchase software.
• Deploying pop-ups: These messages may claim a virus is detected on your device and ask you to call a phone number to fix it. Hackers will then instruct you to give them control of your device remotely, allowing them to install harmful malware.
• Requesting payments: Hackers may demand a payment for a bogus warranty or maintenance program and request your credit or debit card information.
Always think carefully before clicking links, opening attachments or providing personal information.