Informed Delivery is proving popular with residential consumers, including some who know a thing or two about the mail: Postal Service employees.
The new feature, which USPS rolled out nationwide in April, provides residential consumers with digital previews of their incoming mail.
Postal employees are among Informed Delivery’s most enthusiastic fans.
“Seeing the mail that’s being delivered helps me plan my day, and I retrieve my mail more regularly when I know what’s waiting for me,” said Shannon LaBruyere, a Detroit District employee engagement specialist.
Rick Kimball, a part-time flexible employee in Farmersville, CA, said the feature helps him plan his daily errands.
“I really like being able to see what’s coming … or just knowing if something I wasn’t expecting is in the mail,” he said.
Gaye Ibara, a Kapalama, HI, letter carrier, said receiving her daily Informed Delivery email has become part of her morning routine.
“I tell everyone I know to sign up for it,” she said. “Everybody is happy to get a heads up about what they’re getting in the mail, especially when they’re waiting for something special.”