Keep the change

A new USPS video shows customers how they can obtain refunds online.

“How to Request a Refund” explains that the Postal Service offers a money-back guarantee for Priority Mail Express and a refund for Extra Services.

The 1-minute, 40-second segment also explains how residential customers can request refunds through, while business customers can use the Business Customer Gateway.

The Postal Service’s process for sending reimbursements is also outlined.

The video is also available on the Postal Service’s YouTube channel.