Zero tolerance

Person holding sign that reads 'zero tolerance'

The Postal Service is committed to fostering a positive and safe work environment that’s free of threats, fear and violence for all employees.

To help fulfill this commitment, a Threat Assessment Team is available at USPS headquarters in Washington, DC, and in all area and district offices to respond to threats and potential violence.

Team members are trained to assess the danger or harm of threats, whether implied or direct. The goals are to reduce risks to employees and the Postal Service, discourage inappropriate behavior and resolve conflicts.

If you’ve been threatened or believe you’re in a potentially unsafe situation that involves a co-worker or supervisor — or if you’re experiencing a domestic violence situation that could pose a threat in the workplace — notify your immediate supervisor and respective Threat Assessment Team.

The zero tolerance policy and reporting procedures will be distributed by the end of March.

Report emergency situations to the Postal Inspection Service at 877-876-2455 or call 911. The Postal Inspection Service number is monitored 24/7.