Postmaster General Megan J. Brennan’s keynote address at this week’s National Postal Forum (NPF) is featured in a new video.
Brennan announces Informed Delivery has reached nearly 10 million users and discusses how USPS is using the mail notification service to add digital capabilities to mail, making it more valuable to consumers.
She also discusses Informed Visibility, an analytics platform that allows business customers to better track their mailings and time their arrival in customers’ mailboxes.
Other topics include the organization’s strategies to meet consumers’ needs and provide them with seamless mailing and shipping experiences.
The 1-hour video, which is available on Blue, includes a fast-paced opening segment that illustrates the power and reach of the postal network.
Additionally, the video features presentations from Acting Chief Customer and Marketing Officer Jacqueline Krage Strako and Enterprise Analytics Vice President Isaac Cronkhite.
NPF, being held through May 9 in San Antonio, is the mailing and shipping industry’s largest annual conference.