USPS shows how mail can be combined with digital communication to create personalized customer experiences in “Reimagine What Mail Can Do,” a new video on YouTube.
The 50-second video highlights Informed Delivery, Informed Visibility, shipping returns and other products and services that help businesses forge stronger relationships with their customers.
“The United States Postal Service is changing the customer experience forever. Together, we’ll deliver something new for customers,” the narrator says.
The video is one of several new segments on the Postal Service’s YouTube channel. Other videos include “Informed Visibility Delivers Data,” “Deliver a Seamless Customer Experience,” “Put the Network to Work” and “The Eagle Always Faces Forward.”
If you’re unable to stream video from external sites on postal computers, you can use a personal smartphone, tablet or other device to go to YouTube.com/usps and watch these segments off the clock.