I’m a business development specialist for Great Lakes Area’s Detroit District. I show businesses how to ship with USPS, how to advertise with Every Door Direct Mail and how to use products like Priority Mail.
I worked as a seasonal employee for Christmas in 1984, then became a mail processing clerk the following year. My shift started at 3 a.m. After my first day, I went home and fell asleep at noon. The next thing I knew, it was 3 o’clock the following morning and my supervisor was on the phone asking, “Where are you?”
Getting use to those night hours was a challenge, but I did it for 10 years.
In my current role, I work with both employees and business customers. I visit Post Offices to give employees stand-up talks on our products and services. I also spend a lot of time making follow-up calls on sales leads and ensuring customers have the information they need to do business with the Postal Service.
I like this job very much. I think it’s extremely important. There are Fortune 500 companies, but our economy relies on thousands of small businesses. The Postal Service connects with that community. Collectively, their contributions to our organization add up.
When I’m not working, I spend time with my family. I have two wonderful daughters and one grandson. He’s a year-and-a-half old.
The Postal Service is a great place to work because it embraces continuous improvement and is always striving to make things more efficient. We have good pay and benefits. I’m able to support my family, and there are always opportunities to learn, grow and develop.
“On the job,” a series on individual employees and their contributions to the Postal Service, appears regularly in Link.