Open for business

Letter carrier bringing packages to home

The Postal Service always delivers for its customers during the holidays — and this year is no exception.

USPS will be open for business and mail delivery will continue as usual Monday, Dec. 24.

Post Office retail counters will be open until noon. However, some retail offices may be open later due to customer needs.

Local hours are posted at all Post Offices.

In select locations, USPS will deliver packages Tuesday, Dec. 25.

The organization will deliver cheer throughout this year’s holiday season, including an estimated 16 billion mailpieces and packages from Thanksgiving to New Year’s Day.

In her recent holiday message to employees, Postmaster General Megan J. Brennan thanked them for their dedication and service.

“Your efforts during the holidays help us earn our customers’ trust and loyalty and demonstrate the Postal Service’s value to the American public. As postal employees, we take great pride in serving our customers at every touch point,” Brennan wrote.

USPS announced its operating status for Christmas Eve, Christmas Day, New Year’s Eve and New Year’s Day on Dec. 6.

Big finish

Two letters pose in front of mail packages

Postal Service employees across the nation are busy accepting, processing and delivering the last batch of holiday mail and packages.

The organization expects to deliver almost 15 billion pieces of mail and 900 million packages during the 40-day stretch between Thanksgiving and New Year’s Day. USPS will be open for business Christmas Eve, and employees will make Christmas Day package deliveries in select locations.

Employees are determined to finish strong.

“It’s a challenge … to keep up with all the packages, but the customers appreciate our dedicated employees’ efforts, and that makes it all worthwhile,” said Johnetta Gilleylen, a city carrier assistant at the New Baltimore, MI, Post Office.

In addition to moving the mail, employees are spending the final days of this peak season helping to promote Operation Santa, a program that allows USPS employees and customers to fulfill the holiday wishes of families in need.

Employees are also promoting the Postal Service at community events and during appearances in the news media.

Even though this is the busiest time of year, many employees haven’t lost their holiday spirit.

Alan Cunningham, a Wichita, KS, letter carrier, has been delivering holiday mail and packages for 53 years.

Which holiday season has been his favorite?

“All of them,” he said. “All 53 of them.”

Labor update

Hands touching mail

Negotiations on a new labor contract between the Postal Service and the American Postal Workers Union (APWU) came to an impasse Dec. 21.

USPS and the union will continue to follow the current agreement until a new contract is reached through the dispute resolution process.

The APWU represents more than 192,000 employees, including clerks, mechanics, vehicle drivers, custodians and some workers in administrative positions.

Take another look

Letter Carrier Kellie Timmons peeks over a stack of packages

Link is taking a stroll down memory lane.

During the next few days, we’ll review the stories that shaped 2018.

Our coverage will include a four-part series that highlights the major headlines, as well as feature stories about employees who made news this year.

We’ll also have special year-end editions of our regular columns, including “Best practices,” “Heroes’ corner,” “The list,” “On the job” and “News quiz.”

Remember: You can stay in touch with Link when you’re on the go by reading Link mobile. Go to www.usps.link to subscribe to weekly emails with the latest Link highlights.

We welcome your comments, too. Email us at uspslink@usps.gov.