America’s favorite

A postal employee sells stamps to a customer

Nearly 3 in 4 Americans say the Postal Service is their favorite federal agency, according to a Gallup poll released this week.

USPS ranks first among 13 agencies measured in the survey, with 74 percent saying the organization does an “excellent” or “good” job. The Postal Service also ranked first in all prior years this survey was conducted, including 2014, 2017 and 2018.

“I thank our employees for providing our customers with prompt, reliable and efficient mailing and shipping services. The results of this poll reflect the pride and dedication that our employees provide, each and every day,” said Postmaster General Megan J. Brennan.

Improving customers’ experiences is one of the Postal Service’s core strategies. To help meet this objective, the organization has improved customer service training and introduced tools such as Informed Delivery, a free feature that allows consumers to preview their incoming mail on smartphones, tablets and other devices.

Other agencies that earned positive ratings from a majority of respondents in Gallup’s latest poll include the Secret Service, the Centers for Disease Control and Prevention, the CIA and NASA.

Gallup conducted the poll from April 17-30.

Staying healthy

Postal Service employees at a health fair

Springtime health fairs and training classes are giving Postal Service employees valuable information and skills to potentially save lives.

A recent health and wellness fair at the Cary, NC, Post Office offered employees free glucose screenings and the opportunity to talk with nutrition specialists, emergency medical personnel and health insurance representatives.

Employees could also have their body compositions analyzed by a special medical device. Those who participated received a confidential analysis about their body fat, muscle mass and water levels.

“On-site interactive events like this are a win-win for all,” said Postmaster Dean Roberts. “They are convenient and beneficial in promoting well-being and motivating employees to live healthier lives.”

At the Merrifield, VA, Processing and Distribution Center, employees recently completed a CPR training course offered by the National Safety Council.

Participants learned how to provide CPR, which stands for cardiopulmonary resuscitation, to someone whose breathing or heartbeat has stopped.

They also learned how to use an automated external defibrillator (AED), which is a portable device that automatically analyzes the heart’s rhythm and provides electric shocks to restore a normal heartbeat.

“This course can never be given enough,” said Charlene Valdez-Simelton, an occupational health nurse administrator.

Approximately 10,000 cardiac arrests occur in the workplace each year, according to the American Heart Association. This number can be reduced greatly and survival rates can double with the use of proper CPR in conjunction with an AED.

News Briefs

Gift card promotion

USPS Visa gift card promotion

Gift card promotion. USPS will offer a discount on Visa gift cards at select Post Office locations.

From May 18-31, employees and customers will receive $2 off the purchase fee of a Visa gift card valued at $50 or more.

Variable load gift cards are excluded from this offer. No coupon is needed.

Set sail. The Postal Service will dedicate its USS Missouri stamp Tuesday, June 11, at the Battleship Missouri Memorial in Honolulu. USPS announced the location and the dedication ceremony’s speakers last week.

Got news? Email your submissions to uspslink@usps.gov.

Food news

Postal Service employee with food donated for Stamp Out Hunger drive

Here’s Link’s latest “News Quiz,” a weekly feature that invites readers to test their knowledge of recent stories. The correct answers appear at the end.

1. Approximately how many pounds of food have been collected through Stamp Out Hunger since the annual drive began in 1993?

a) 1 billion
b) 1.2 billion
c) 1.4 billion
d) 1.6 billion

2. Fill in the blanks: USPS reported (blank) in total revenue and a net loss of (blank) during fiscal 2019’s second quarter (Jan. 1-March 31).

a) $2.1 billion, $17.5 billion
b) $2.1 billion, $19.6 billion
c) $17.5 billion, $2.1 billion
d) $19.6 billion, $2.1 billion

3. What is the deadline to complete the latest Postal Pulse employee survey?

a) Friday, May 31
b) Friday, June 7
c) Friday, June 14
d) Friday, June 21

4. True or false: Postmasters must send Notice 209 to all rural and highway contract box delivery route customers the week before Mailbox Improvement Week begins.

a) True
b) False

5. Where in Utah did USPS hold the Transcontinental Railroad stamp dedication ceremony?

a) Park City
b) Pleasant Grove
c) Promontory Summit
d) Provo

Answers: 1) d. 2) c. 3) c. 4) a. 5) c.

Look for a new quiz next week and share your feedback with Link at uspslink@usps.gov.