Lost loot

A Postal Service employee received praise recently after reuniting a customer with $5,000 in missing cash.

The customer, Don Wells, a retiree, had withdrawn the money from a bank and placed it in a deposit envelope, then accidentally mailed it with several letters and bills. The bank envelope had no name or address on it.

Hoping against hope, Wells’ family contacted a USPS Customer Care Center, which issued an alert that caught the eye of John Marrinan, a Melville, NY, mail processing clerk.

“I put a sticker on my desk to remind me to look for it every time I came in to work,” Marrinan said.

The bank envelope bounced between several plants in New York before it finally landed at the Mid-Island Processing and Distribution Center, where Marrinan works.

By chance, Marrinan noticed a hamper filled with mail destined for recycling and decided to search it for errant First-Class Mail letters.

“So I go through a whole hamper with 20 or 30 trays in it. As I got to the bottom, I found one of those deposit envelopes the bank gives you. There were 50 $100 bills inside,” Marrinan said.

Wells reportedly cried when a USPS customer service representative called to say his money was found.

“It was satisfying because the customer was a senior citizen and it renewed his faith in people,” Marrinan said.

Wells told Lori Ann Granholm, a business service network representative who helped return the money to him, that Marrinan’s honesty and diligence had “enforced his faith in humanity.”

Veteran friendly

The Postal Service has been recognized again as one of the nation’s top employers of veterans.

Viqtory, a media and marketing company that produces magazines and websites for veterans and service members, included USPS in its 2020 Military Friendly Awards.

The Postal Service earned the No. 2 spot on Viqtory’s list of the top 10 government agencies and nonprofit organizations that employ veterans.

USPS ranked fifth on the 2019 list and seventh in 2018.

Viqtory’s MilitaryFriendly.com USPS page lists some postal jobs commonly filled by veterans, including automotive technicians and mechanics, customer service representatives, operations managers, and police and patrol officers.

USPS has more than 100,000 veterans in its workforce.

Other employers listed in the government and nonprofit top 10 include the Army and Air Force Exchange Service, the Tennessee Valley Authority, Kaiser Permanente, Horizon Blue Cross Blue Shield of New Jersey, Northwell Health, Baylor Scott & White Health, Haywood Vocational Opportunities and PenFed Credit Union.

Staying alert

Woman wearing glass looks at computer screen.

October is National Cybersecurity Awareness Month, a time to ensure everyone has the resources they need to stay safe and secure online.

Here are some tips from the CyberSafe at USPS team:

• Secure it. Secure your Postal Service-issued electronic devices through encryption, passphrases and the use of a virtual private network.

• Separate for security. For business purposes, use only USPS-issued equipment, laptops and phones at work and use a wall outlet to charge them.

• Don’t install unauthorized software. WhatsApp and other social media applications aren’t allowed on Postal Service-issued electronic devices.

• Protect postal data. Always keep data protection top of mind. Don’t store sensitive and sensitive-enhanced materials on USPS equipment unless explicitly authorized to do so.

• Beware of tricksters. Whether by email, text message or voicemail, cybercriminals are hoping to trick you into giving away sensitive information. Don’t let your “social engineering” tools be used against you.

More information on helping you manage the new cyberfrontier can be found in the AS-805 Information Security Handbook, Section 5.

Remember: These tips can be used at home as well as the workplace.

To report suspicious emails or insider threat activities, email the Cybersecurity Operations Center at cybersafe@usps.gov or call 866-877-7247.

For additional cybersecurity information, check out the CyberSafe at USPS pages on Blue and LiteBlue.

News Briefs

Scanning snapshot

Postal employee scanning a package.

Scanning snapshot. The Postal Service’s national scanning rating was 97.76 percent during the week ending Sept. 27, up from one week earlier.

Western (97.98 percent) led the areas, while Dakotas (99.12 percent) topped the districts.

Scanning allows customers to track their packages and mail, and it helps USPS improve efficiency and network management.

To see the latest results, go to the Informed Visibility site and select “Customer Experience,” followed by “DES 2 Scan Performance.” Employees must request access to Informed Visibility through eAccess.

Holiday help. The Postal Service blog, Postal Posts, is all about the holidays.

Now through December, the blog will feature posts each week to help keep employees and customers informed on peak season operations, as well as ways to make the holidays a little easier.

Customers can check Postal Posts to learn about Operation Santa, holiday stamps, package shipping deadlines, ways to protect packages, tips to avoid shipping glitches, how to help carriers deliver to your door safely, and more.

The first seasonal post offers how-to tips on addressing and mailing packages, purchasing stamps and more.

Columbus Day. USPS is providing general operating policy and planning guidance for the Columbus Day holiday, which will be observed Monday, Oct. 14.

A new memo, available on Blue, explains guidelines for delivery, retail, processing and logistics operations.

Got news? Email your submissions to uspslink@usps.gov.