The Postal Service’s national scanning rating slipped to 97.76 percent during the week ending Feb. 21, down from 97.78 percent one week earlier.
Each of the seven areas saw their ratings decline, including top-ranked Western, where the rating was 97.99 percent, down 0.23 percent from the previous week.
The numbers were also down in most of the 67 districts, although there were improvements. This list includes No. 33-ranked Greater Michigan, where the rating was 97.86 percent, an improvement of 0.18 percent; No. 35-ranked South Jersey (97.85 percent, up 0.12 percent); No. 41-ranked Suncoast (97.75 percent, up 0.44 percent); and No. 63-ranked Chicago (97.08 percent, up 0.96 percent).
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Bye-bye, eBuy2. Feb. 21 was the last day that eBuy2 will be available for “on catalog” and “off catalog” orders.
Beginning Feb. 29, the Postal Service’s new requisition system — eBuy Plus — will be open to all users.
The eBuy Plus Blue page has more information, including FAQs and a detailed plan on the transition from eBuy2 to eBuy Plus.
Got news? Email your submissions to firstname.lastname@example.org.