Scanning snapshot. The Postal Service’s national scanning rating dipped to 97.66 percent during the week ending Feb. 28, down from 97.76 percent one week earlier.
This is the second consecutive week the national rating declined.
Western led the areas with a rating of 97.86 percent, down 0.22 percent from one week earlier, while Dakotas topped the districts with a 98.96 percent rating, down 0.26 percent.
Not all 67 districts saw declines, though. Among the gainers: No. 54-ranked Salt Lake City, which had a score of 97.26 percent, up 0.67 percent from one week earlier; No. 41-ranked Ohio Valley (97.65 percent, up 0.48 percent); and No. 48-ranked Northern New Jersey (97.47 percent, up 0.31 percent).
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Get Informed. USPS wants employees to sign up for Informed Delivery, a free feature that allows users to track their packages and digitally preview their mail before it arrives.
Users can also interact with special offers, schedule redeliveries and leave delivery instructions for a carrier.
More than 23 million people use Informed Delivery, which is part of the Postal Service’s strategy to make mail more valuable to customers and generate revenue.
To sign up, go to informedelivery.usps.com. Sign-up is voluntary.
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