Scanning snapshot. Things are looking up on the scanning front.
The Postal Service’s national rating was 97.77 percent during the week ending March 6, up from 97.66 percent one week earlier.
Like they usually do, Western (98.07 percent) led the areas, while Dakotas (99.1 percent) dominated the districts.
None of the areas improved their overall rating during the week, although there were some gainers among the 67 districts.
This list was led by Caribbean, which ranked 53rd with a 97.35 percent rating, a 1.22 percent improvement from the previous week; Arkansas, which ranked 32nd with a 97.91 percent score, up 0.53 percent; and No. 25-ranked Northern Ohio, where the rating was 98.06 percent, a 0.18 percent improvement.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
NPF speaker. Doug Lipp — an international consultant, author and former executive for the Walt Disney Co. — will be a guest speaker at this year’s National Postal Forum.
Lipp will speak during the partnership recognition luncheon, which honors leaders of innovation in the mailing and shipping industry.
During his 30-year Disney career, Lipp oversaw the construction and operation of Tokyo Disneyland and led corporate training initiatives at Disney headquarters.
He now teaches organizations to develop and implement strategies for better leadership and management of diverse teams of professionals in global business markets.
The National Postal Forum, also known as NPF, will be held from April 26-29 in Orlando, FL.
The partnership recognition luncheon will be held April 29 from noon-2 p.m. at the Orlando World Center Marriott.
For information about NPF, including details about how customers can receive discounts for registration, send an email to NPFFeedback@usps.gov.
The NPF website also has information at NPF.org.
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