Scanning snapshot. The Postal Service’s national scanning rating dropped to 97.39 percent last week, down from 97.65 percent one week earlier. This marked the second consecutive week the number fell.
As usual, Western (97.93 percent) led the areas, while Dakotas (99.09 percent) dominated the districts.
All seven areas and most of the 67 districts experienced declines, although there were a few improvements. Two examples: Santa Ana District ranked 67th at 94.58 percent, up 0.87 percent from one week earlier, while Caribbean District ranked 58th at 96.78 percent, up 0.44 percent.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Northeast news. The Postal Service recently mailed Northeast Area Update’s latest issue to employees in the area.