Scanning snapshot. The Postal Service’s national scanning rating was 97.21 percent during the week ending April 3, down from 97.39 percent one week earlier and the third consecutive week that the number fell.
Among the seven areas, only No. 5-ranked Pacific improved its standing during the week. Pacific’s rating was 97.04 percent, up about one-third of a percentage point from one week earlier.
Most of the 67 districts saw their numbers drop, too. The exceptions include No. 62-ranked Santa Ana, which scored a rating of 96.16 percent, up 1.56 percent from one week earlier, and No. 66-ranked Los Angeles, where the rating was 94.98 percent, an improvement of 1.12 percent from a week ago.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Southern stories. The Postal Service recently mailed Southern Area Update’s latest issue to employees in the area.
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