Scanning snapshot. The Postal Service’s national scanning rating was 96.75 percent during the week ending May 8, up from one week earlier.
Western led the seven areas with a rating of 97.24 percent, while Dakotas finished first among the 67 districts with a 98.87 percent rating.
No area improved its rating during the week, but several districts improved their scores. Among them: No. 67-ranked Alaska, which had a score of 85.18 percent, up more than 4 percent from one week earlier, and No. 58-ranked Triboro, where the rating was 95.93 percent, an improvement of more than 1 percent.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Boxing Week. Postal Bulletin’s latest edition, published last week, previews Mailbox Improvement Week, which will be May 17-23.
The publication also includes recent updates to policies, procedures and forms.
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