Whenever, wherever

Woman wearing face mask talks on a phone.

The Postal Service wants employees who feel particularly challenged during the coronavirus pandemic to know that the Employee Assistance Program (EAP) is available to help.

EAP is a voluntary, confidential and free service that can help USPS employees overcome challenges that affect their health, family life and job performance.

For more than a year, EAP has offered state-of-the-art telehealth options that allow employees to receive counseling services online — a particularly useful benefit during the pandemic, when many people are quarantined in their homes.

Here’s an overview of some key EAP offerings:

  • Video counseling, a service that allows employees to meet with an EAP counselor through a video call
  • Online counseling, a service that offers professional counseling anytime, anywhere, through a computer, tablet or smartphone
  • myStrength, a highly interactive, individually tailored application that helps users address topics like opioid recovery, depression, insomnia, mindfulness, anxiety and chronic pain
  • Live webinars that explore topics from emotional intelligence to navigating personal challenges

Additionally, EAP recently added new information sheets to its Coronavirus: Enduring an Unprecedented Situationseries.

The new additions address topics such as coping strategies for children, helping a co-worker cope with loss, handling stress at home, grieving our former lives and more.

For more information, go to the EAP website or call 800-327-4968 (TTY: 877-492-7341).