Scanning snapshot. The Postal Service’s national scanning rating was 97.17 percent during the week ending May 29, up from 97.07 percent one week earlier.
Western led the seven areas with a rating of 97.59 percent, while Dakotas dominated the 67 districts with a 99.02 percent rating.
The week’s major gainers include Great Lakes Area’s Lakeland District, which scored a rating of 97.82 percent, zooming into 16th place from the 43rd spot one week earlier, and Pacific Area’s Santa Ana District, where the rating was 96.4 percent, lifting the district to 59th place from 63rd one week earlier.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Get Informed. USPS wants employees to sign up for Informed Delivery, a free feature that allows users to track their packages and digitally preview their mail before it arrives.
Users can also interact with special offers, schedule redeliveries and leave delivery instructions for a carrier.
Almost 27 million people use Informed Delivery, which is part of the Postal Service’s strategy to make mail more valuable to customers and generate revenue.
To sign up, go to informedelivery.usps.com. Sign-up is voluntary.
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