Scanning snapshot. The Postal Service’s national scanning rating slipped to 96.84 percent during the week ending July 3, down from 97.07 percent one week earlier.
Scores declined in all seven areas. The top area was Western with a 97.43 percent rating, while Great Lakes finished seventh with a 95.57 percent score.
Among the 67 districts, Dakotas (98.62 percent) finished first and Caribbean (88.31 percent) finished last.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Pulse preview. Postal Bulletin’s July 2 issue features a preview of the next Postal Pulse employee survey, which is slated to begin in August.
The latest updates to policies, procedures and forms are also included.
Get Informed. USPS wants employees to sign up for Informed Delivery, a free feature that allows users to track their packages and digitally preview their mail before it arrives.
Users can also interact with special offers, schedule redeliveries and leave delivery instructions for a carrier.
More than 28 million people use Informed Delivery, which is part of the Postal Service’s strategy to make mail more valuable to customers and generate revenue.
To sign up, go to informedelivery.usps.com. Sign-up is voluntary.
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