Scanning snapshot. The Postal Service’s national scanning rating was 96.76 percent during the week ending July 31, down from the 96.83 percent score one week earlier.
Among the seven areas, Western (97.13 percent) ranked first and Capital Metro (96.43 percent) ranked last.
Among the 67 districts, the leader was Dakotas (98.62 percent) while Caribbean (87.38 percent) brought up the rear.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
New poster. USPS is mailing Post Offices Premium Forwarding Service Commercial (PFSC) best practices posters that can be hung in back offices near the Function 4 clerk operations area or MyPO application login computers.
Businesses have increasingly used PFSC during the coronavirus pandemic.
The service allows business customers with an active PO Box or street address to temporarily forward all mail to their domestic business address using Priority Mail Express or Priority Mail.
Offices can order additional posters (SKU number 20PFSCPOS / PSN 7690180006961) from the Material Distribution Center.
The Product Management Special Services 2020 Blue page has additional information.
Postal Bulletin. Postal Bulletin’s July 30 edition features information about Election Mail and Political Mail.
The latest updates to USPS forms, policies and procedures are also included.
Eastern efforts. The Postal Service recently mailed Eastern Area Update’s latest issue to employees in the area.
This edition, which is also available on Blue and LiteBlue, features stories about the area’s response to the coronavirus pandemic and other topics.
New contact. The USPS Mailing & Shipping Solutions Center has a new email address: MSSC@usps.gov. The center’s toll-free phone number remains 877-672-0007.
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