Dramatic shifts

The Postal Service is continuing to experience dramatic shifts in its business due to the coronavirus pandemic, Chief Financial Officer Joe Corbett reports in his latest “Dollars and Change” video.

Quarantines, stay-at-home orders and travel restrictions have affected customers and businesses, leading to deep declines in First-Class Mail and Marketing Mail volumes during fiscal year 2020’s third quarter (April 1-June 30). However, increases in online shopping during the pandemic have caused a spike in shipping and packages volume.

“While we welcome this boost in business, it’s important to point out that these increased volumes substantially increased work hours and expenses because packages are our most labor-intensive product,” Corbett says.

The growth in shipping and packages revenue isn’t expected to offset losses in mail revenue in the medium term or long term, he adds.

Overall, USPS recorded total revenue of $17.6 billion and total operating expenses of $19.8 billion during the quarter, leaving the organization with a net loss of $2.2 billion.

To return to financial stability, Corbett says the Postal Service must improve efficiency, reduce costs, innovate and grow revenue while achieving legislative and regulatory reform.

“I appreciate your active involvement in managing the levers we can control,” he says.

Share your feedback at uspslink@usps.gov.  Your comments could be included in the “Mailbag” column.

Are you ready?

September is National Preparedness Month, a reminder that emergencies can happen anytime, anywhere without notice — and that the time to prepare is before a disaster happens.

Before a natural disaster or another emergency strikes at work, it’s important for Postal Service employees to know their facility’s emergency action plan. Talk to your manager or supervisor if you have questions.

To be ready at home, ensure you have created your own readiness plan. Start by asking the following questions:

  • What is my family or household communication plan?
  • How will my family and I receive emergency alerts and warnings?
  • What is our shelter plan?
  • What is our evacuation route?
  • Do we need to update our emergency preparedness kit?

The Department of Homeland Security’s Ready.gov website has additional tips on planning for disasters.

Share your feedback at uspslink@usps.gov.  Your comments could be included in the “Mailbag” column.

Cholesterol management

September is National Cholesterol Education Month, a time to learn more about cholesterol and how it affects your health.

Cholesterol is a waxy, fat-like substance found in the body and meat, seafood, dairy, eggs and other food products.

Lifestyle behaviors, family history and health conditions, such as diabetes and obesity, can adversely affect cholesterol levels. Excess cholesterol that builds up in arteries can lead to heart disease or stroke.

However, high cholesterol can be managed through healthy choices — such as eating nutritious meals, not smoking and limiting alcohol — or with prescribed medication.

Postal Service employees who are concerned about their cholesterol should consult a health care provider and check cholesterol levels regularly.

The Centers for Disease Control and Prevention website has more information, including an overview of desirable cholesterol levels, while the Wellness LiteBlue page has information on monitoring and calculating cholesterol to improve your health.

Share your feedback at uspslink@usps.gov.  Your comments could be included in the “Mailbag” column.