A snapshot of Postal Service scanning data shows the national rating was 96.85 percent during the week ending Sept. 4, down two-tenths of a point from one week earlier.
The data was collected Sept. 9.
Western-Pacific led the four areas with a rating of 97.03 percent, followed by Central (97.02 percent), Southern (96.71 percent) and Atlantic (96.67 percent).
Among the 67 districts, Dakotas, part of Western-Pacific Area, ranked first (98.62 percent), while Baltimore, part of Atlantic Area, ranked last (93.56 percent).
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
The English version of the site features a toggle button in the top-right corner that allows the user to switch to the site’s Spanish-language companion. The site can also be accessed directly at usps.com/votinginfo/es.
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