USPS honored several postal customer councils (PCCs) this week in recognition of their creative and innovative efforts to strengthen relationships between the organization and business mailers.
The PCC Leadership Award recipients were selected through a competitive process and rated on a set of criteria by an independent panel of judges.
The annual awards were presented Sept. 22 during this year’s National PCC Day, which was held online due to the coronavirus pandemic.
“From our nationwide PCC network and community, you represent the best of the best,” Judy de Torok, the Postal Service’s industry engagement and outreach manager, told the honorees during the virtual ceremony.
Individual award recipients were selected in several categories:
• PCC of the Year: Fort Worth PCC in Texas (metro market), South Jersey PCC in New Jersey (large market) and Greater Wilmington Area PCC in North Carolina (small market)
• PCC Industry Member of the Year: Darren Lawlor, Tampa Bay Suncoast PCC in Florida (gold); Kathy Hall, Houston PCC (silver); Vivian LaRosa, Greater Hartford PCC in Connecticut (bronze)
• PCC Postal Member of the Year: Northland District Marketing Manager Mark Janda, Twin Cities PCC in Minnesota (gold); Tampa, FL, Postmaster Richard Fermo, Tampa Bay Suncoast PCC (silver); Anaheim, CA, Customer Relations Coordinator Vencent Quaglia, Santa Ana District PCC (bronze)
• District Manager of the Year: Alfred Santos, Sierra Coastal District, Sierra Coastal PCC in California
• PCC Innovation of the Year: Detroit PCC (gold), Greater Dallas PCC (silver), Fairfield County PCC in Connecticut (bronze)
• Communication Program Excellence: Tampa Bay Suncoast PCC (gold), Twin Cities PCC (silver), Greater Portland PCC in Oregon (bronze)
• Education Program Excellence: Fort Worth PCC (gold), Northeast Florida PCC (silver), Hawaii PCC (bronze)
• Membership Program Excellence: Fort Worth PCC (gold), Detroit PCC (silver), Greater St. Louis PCC (bronze)
• Mentor of the Year: Greater Baltimore PCC
• Up-and-Comer Award: Greater Philadelphia PCC
You can watch a recording of this year’s virtual National PCC Day, including the awards ceremony, on the National PCC Day website.