The Postal Service is a global powerhouse — processing and delivering 48 percent of the world’s mail. This makes the organization reliant upon a strong technology network to ensure uninterrupted performance.
Protecting this network is the job of the Corporate Information Security Office (CISO), which USPS is highlighting throughout National Cybersecurity Awareness Month in October.
CISO includes a cybersecurity operations portfolio, managed by Lynne Mitchell, that responds quickly to internal and external cyberthreats. Much of this work is handled by two cybersecurity operations centers that monitor the USPS network round-the-clock for suspicious activity, keep postal leaders informed, and respond to alerts, calls and emails from employees across the nation.
The cybersecurity operations team’s responsibilities also include:
- Detecting insider threats, which occur when employees, vendors or others don’t do their part to protect proprietary or personnel data or other information
- Responding to incidents, including analyzing and addressing cybersecurity issues that could affect the postal network
- Managing threat intelligence, including forecasting, monitoring and hunting internal and external cyberthreats
- Helping USPS preserve and produce electronic documents needed for litigation, investigations and regulatory matters
- Working with the broader CISO organization to respond to changes along the ever-evolving cybersecurity landscape
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