Philadelphia story

Postmaster General Louis DeJoy discussed the Postal Service’s important role in elections and thanked employees for their dedication during a recent visit to USPS facilities in Philadelphia.

“Our fellow citizens are counting on us more than ever. Delivering their ballots must be our top priority now and through the first week of November,” DeJoy told workers at the Philadelphia Processing and Distribution Center.

Across the nation, USPS is accepting, processing and delivering mail-in ballots from voters who are observing social distancing during the coronavirus pandemic. Throughout the organization, managers and supervisors are reminding employees of the importance of election-related mail, and USPS is providing extra resources wherever needed.

“I know you are committed to this mission. I appreciate that commitment, and I know you’re going to do a great job on the election for the American people,” DeJoy said.

This was the Postmaster General’s third tour of a postal plant since beginning his job in June. He previously visited processing and distribution centers in Houston and Richmond, VA.

In addition to the election, DeJoy spent time during his Philadelphia visit discussing the recent formation of the organization’s three business units, as well as the efforts to achieve operational excellence.

“We have to start processing mail and packages at the right time and finish on time,” DeJoy said. “Trucks need to leave on time — with all the mail on them. Carriers need to leave on time and return on time. I need your help with that. This plant has to keep improving, every day.”

The Postmaster General also discussed these themes during a visit to the Philadelphia Main Post Office, where he thanked employees for their work during the pandemic.

“Most of you have been here day in and day out during the pandemic,” DeJoy said. “The Postal Service is more important than ever, and the American people love you for what you are doing.”

Share your feedback at uspslink@usps.gov. Your comments could be included in the “Mailbag” column.

Military merit

This Veterans Day, the Postal Service will honor employees who have served in the armed forces with a special badge and badge clip.

The retractable clip reads “USPS Veterans Proudly Serving America,” while the badge features a message of thanks from Postmaster General Louis DeJoy. Additionally, each employee who is a veteran will receive a certificate of appreciation signed by DeJoy.

Due to the coronavirus pandemic, the Postal Service will mail these items to employees’ home addresses this month instead of presenting them during local Veterans Day ceremonies.

USPS will offer a virtual Veterans Day ceremony that can be viewed on Blue and LiteBlue, beginning Nov. 5.

Share your feedback at uspslink@usps.gov. Your comments could be included in the “Mailbag” column.

A little holiday spirit

“News Quiz” is a weekly feature that lets you test your knowledge of recent Link stories. The correct answers appear at the end.

1. Fill in the blank: More than 13 million customers are expected to use usps.com on (blank), making it the Postal Service’s busiest day online this holiday season.

a) Dec. 7
b) Dec. 14
c) Dec. 21
d) Dec. 28

2. What does the USPS Corporate Information Security Office’s identity and access management team do?

a) Develops proof-of-identity programs
b) Ensures employees can access technology
c) Helps verify customers’ identities
d) All of the above

3. True or false: The Single Package Lookup Tool produces an average of 46,000 daily tracking insights that employees use to resolve customer inquiries.

a) True
b) False

4. How many U.S. adults say they have a family member or close friend who is addicted to drugs or has been in the past, according to a 2018 Pew Research Center study?

a) 26 percent
b) 36 percent
c) 46 percent
d) 56 percent

5. Match the holiday stamp release in Column A with its art director in Column B.

Column A
a) Hanukkah
b) Kwanzaa
c) Our Lady of Guápulo
d) Winter Scenes

Column B
I) Antonio Alcalá
II) Greg Breeding
III) Ethel Kessler
IV) Derry Noyes

Answers: 1) b. 2) d. 3) a. 4) c. 5) a. III., b. I., c. II., d. IV.

Share your feedback at uspslink@usps.gov. Your comments could be included in the “Mailbag” column.