Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.85 percent during the week ending Oct. 23, down almost half a percentage point from one week earlier.
The data was collected Oct. 28.
Western-Pacific led the four areas with a rating of 97.24 percent, followed by Atlantic (96.98 percent), Central (96.94 percent) and Southern (96.31 percent).
Among the 67 districts, Dakotas, part of Western-Pacific Area, ranked first with a rating of 98.72 percent, while Atlanta, part of Southern Area, ranked last with a 92.18 percent rating.
The week’s biggest gainer was Atlantic Area’s Capital District, where the rating was 95.86 percent, an improvement of three-fourths of a percentage point, while Southern Area’s Mississippi District recorded the week’s biggest loss: a 92.42 percent rating, down more than 4 percent from on week earlier.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Season’s greetings. Postal Bulletin’s Oct. 22 edition features an overview of the Postal Service’s holiday delivery season plans.
The latest updates to policies, procedures and forms are also included.
This is war. The National Postal Museum will host an online lecture by Yamil Kouri Jr., who’ll discuss his most recent book, “Under Three Flags, the Postal History of the Spanish-Cuban/American War,” on Wednesday, Dec. 9, at 4 p.m. ET. Admission is free, but participants must register on the lecture website.
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