In his latest video message, Postmaster General Louis DeJoy thanks employees for their efforts during the holiday season and previews 2021 for USPS.
The organization delivered record mail and package volume in December while also dealing with the challenges of the coronavirus pandemic.
DeJoy also asks employees to set a new tone to help USPS better serve the public.
“We will soon begin a process to deliver a Postal Service of the future that will deliver affordable and dependable service to the American public in a self-sustaining business manner,” he says.
The video, released Jan. 4, is available on Link and other postal websites and will be shown to employees throughout the organization this week.