Upgrade downtime

The Postal Service will soon take its primary financial system offline to conduct mandatory upgrades.

The National Accounting Oracle Financials Application and several other accounting subledgers will be inaccessible from Friday, Feb. 12, at 12:35 am. CST through Tuesday, Feb. 16, at 5:30 p.m. CST.

In preparation, the San Mateo, CA, Accounting Service Center will process payments in advance by a few days to avoid payment disruptions to suppliers.

Additionally, Enterprise Payment System customers are encouraged to make deposits at Retail Systems Software locations to avoid impacts during the outage.

Placing orders in eBuy Plus and entering time into the Time and Attendance Collection System will not be affected.

After the upgrade, approximately one additional day will be needed to fully process the backlog of transactions that will accumulate during the five-day upgrade period.

All processing is expected to be back to normal by Wednesday, Feb. 17.

A Feb. 3 memo from Controller and Vice President Cara Greene has additional details, including contact information for employees who have questions.

Opportune moments

Debra Salisbury, a USPS retail associate in Grand Rapids, MN, submitted six leads through the Clerks Care program during the fiscal year that ended Sept. 30.

Four of those leads turned into sales totaling more than $43,000 in new estimated annualized revenue for the Postal Service.

The largest came in June, after a customer Salisbury has known for years asked her about shipping to Canada.

Salisbury put the customer, who is the chief executive officer of a powersports accessories company, in touch with Cynthia Watson, a Northland District business development specialist. Working with the fields sales team, Watson closed a deal worth $36,577 in estimated annualized revenue.

“Debra demonstrates her passion for assisting her customers by asking them how the Postal Service can serve them better,” said Mary Anderson, small-business engagement director at USPS headquarters in Washington, DC. “This kind of interaction and care opens up opportunities.”

Sales generated from Clerks Care leads are counted toward the USPS Power of One campaign to raise revenue through sales leads from employees.

The Small Business and Lead Generation Programs Blue page is tracking participation in Clerks Care and other employee lead programs: Customer Connect, Mail Handlers, Business Connect, Rural Reach and Submit a Lead.

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30.

Share your feedback at uspslink@usps.gov. Your comments could be included in the “Mailbag” column.

Year that was

The Postal Regulatory Commission released its annual report to the president and Congress last week.

The report outlines the ways in which the commission, also known as the PRC, provided regulatory oversight of the Postal Service during the fiscal year that ended Sept. 30.

The document also outlines the agency’s work to regulate rates and classes for USPS products and services and provides an analysis of the Postal Service’s financial picture.

The PRC’s website has the report.