Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.92 percent during the week ending Feb. 12, down almost a half point from one week earlier.
The data was collected Feb. 17.
Western Pacific led the four areas with a rating of 97.24 percent, while Atlantic ranked last with a 96.71 percent rating.
Among the 67 districts, Dakotas, part of Western-Pacific, ranked first with a 98.38 percent rating, while Mississippi, part of Southern, ranked last with a 92.82 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.”
Postal Bulletin. Postal Bulletin’s Feb. 11 issue highlights USPS passport services, as well as the latest updates to forms, policies and procedures.
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