Welcome visit

Smiling man

A phone call from a business customer in Michigan to a Postmaster in North Carolina has resulted in more than $3 million in new estimated annualized revenue for USPS.

The customer, representing an apparel and merchandise distributor, had contacted Selma, NC, Postmaster Randy Turnage because the business was relocating to the area and the customer needed information about mail service.

After visiting the customer at the new address and learning that the business was using a competitor for shipping and wanted to make a change, Turnage submitted a lead through Business Connect.

George Humphreys, a Greensboro District business development specialist, and Jackie Avery, a senior sales executive, followed up with the customer.

The customer signed a shipping deal valued at more than $3.2 million in estimated annualized revenue.

Sales generated from Business Connect leads count toward the USPS Power of One campaign to raise revenue through sales leads from employees.

The Small Business and Lead Generation Programs Blue page is tracking participation in Business Connect and other employee lead programs: Clerks Care, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead.

“Sometimes companies decide to relocate. When they make those kinds of transitions, they are often open to make other changes as well, such as who handles their shipping needs,” said Mary Anderson, small-business engagement director at USPS headquarters. “These are the kinds of things to keep an eye out for and pass along. And in Randy’s case, his quick thinking led to a big deal.”

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30.

Share your feedback at uspslink@usps.gov. Your comments could be included in the “Mailbag” column.

Injury compensation

Worker grips shoulder in pain

Basic training on federal injury compensation rules and procedures is now available through the HERO platform.

The self-paced tutorial was developed by the Labor Department’s Office of Workers’ Compensation Programs.

The training is part of FECA Overview, a curriculum of 26 courses on rights and responsibilities under the Federal Employees’ Compensation Act.

Topics include:

• Requirements as an employer;

• Timelines regarding the filing of injury claims; and

• Specific text for claims management.

This online tutorial may be used in addition to the in-person training conducted by the Division of Federal Employees’ Compensation district offices, or as a refresher course.

Assessments are provided at the end of each module. Completion of this training is now tracked in HERO.

‘Heart Health’

Hands forming shape of heart

Postal Service employees can participate in an upcoming webinar to learn about heart disease, the leading cause of death in the United States.

The session, “Heart Health,” will be held Monday, Feb. 22, at noon EST.

Coletta Meyer, a health and wellness manager for GEHA, a not-for-profit provider of health plans for federal employees, and Alissa Zerr, GEHA’s population health management director, will conduct the webinar and discuss the causes of heart disease and how to reduce your risk.

Participants must register before the event on the webinar website. After signing up, directions for accessing the webinar will be emailed to each registrant.

Following the event, participants will receive an email with a link to an archived recording of the webinar, along with the slides.

Participation is voluntary. Non-exempt employees may only participate off the clock or during authorized breaks.

For more information, email the USPS Health and Wellness team.