Stimulus checks

Treasury check

The Postal Service is delivering the latest batch of stimulus checks under the American Rescue Plan, which was signed into law last month.

Most people are receiving the checks, also known as Economic Impact Payments, through direct deposit. However, about 20 million checks will be sent through the mail.

USPS employees should not forward checks that are undeliverable as addressed, according to guidance from the U.S. Treasury Department’s Bureau of the Fiscal Service.

Instead, these checks should be returned to the Treasury Department’s Philadelphia location.

Additionally, mail carriers should take extra care when delivering checks, including remaining vigilant about their surroundings while on route and, if necessary, contacting a supervisor about any concerns.

Customers who have questions about their stimulus checks should refer to the Internal Revenue Service website, which has a Get My Payment tool.

Past is prologue

A lead from a California employee has resulted in a shipping deal worth nearly $100,000 for the Postal Service.

Jeff Walker, a retail associate in Pleasanton, knew of a clothing company that was shipping through a competitor.

He submitted a lead through Clerks Care, a program that allows retail associates, call center agents, and machine and distribution clerks to pass on sales leads.

Joshua Javaheri, a Bay-Valley District business development specialist, and Eva Ng, a field sales representative, followed up with the company. They closed a deal for $99,996 in new estimated annualized revenue for the Postal Service.

Sales generated from Clerks Care leads count toward the USPS Power of One campaign to raise revenue through sales leads from employees.

“Jeff knew of this customer and its shipping needs from a past job,” said Mary Anderson, small-business engagement director at USPS headquarters in Washington, DC. “If you remember any detail from a past interaction, that information could result in a sale. In Jeff’s case, a nearly six-figure sale.”

The Postal Service is encouraging as many employees as possible to submit at least one lead through any of its six lead programs by Sept. 30. The Small Business Sales team is tracking program participation rates through its weekly “Drive to 35” downloadable report.

The Small Business and Lead Generation Programs Blue page has more information about Clerks Care and the other employee lead programs: Business Connect, Customer Connect, Mail Handlers, Rural Reach and Submit a Lead.

New webinars

Doctor treats silver-haired male patient

Postal Service employees can participate in a webinar series to learn more about the Federal Employees Health Benefits (FEHB) program, Medicare and retirement.

Blue Cross Blue Shield will offer the “FEHB and Medicare in Retirement” series, which will consist of six sessions held from 2-3 p.m. EDT on the second Wednesday of each month from April through September.

The April 14, May 12 and June 9 sessions will be held via Webex. Employees must register online to participate.

The July 14, Aug. 11 and Sept. 8 sessions will be held via Zoom. Online registration is required for these sessions, too.

Participation is voluntary. Nonexempt employees may only participate off the clock or during authorized breaks.

For more information, email the USPS Health and Wellness team.