Saluting a Samaritan

The U.S. Department of Justice has honored a Postal Service employee who helped locate a child who had wandered away from home.

Keith Rollins, a Washington, DC, carrier technician, was driving on an interstate on a rainy morning in February 2020 when he spotted what turned out to be Ethan Adeyemi, a 2-year-old who had been reported missing, on the side of the road.

Authorities and volunteers had been searching overnight for the toddler, who was barefoot, shivering and soaking wet.

Rollins called 911, covered Ethan with spare clothes and sheltered him in his vehicle until emergency responders arrived. The child was later treated at a hospital for hypothermia and reunited with his parents.

During a May 25 ceremony, Justice Department officials presented Rollins with the Missing Children’s Citizen Award, which recognizes people who safely recover missing or abducted children.

The event was part of the 38th annual commemoration of National Missing Children’s Day.

“The safety of our children depends as much on the alertness and concern of ordinary citizens as it does on the expertise of seasoned law enforcement professionals,” said Amy Solomon, a deputy assistant attorney general.

“We shudder to think what might have happened to this young boy were it not for Mr. Rollins’ quick reaction and compassionate response. We are grateful to this good Samaritan for his extraordinary act of kindness.”

Le Gretta Ross-Rawlins, acting manager of the Postal Service’s Maryland District, said Rollins “is a great example of a postal employee.”

Rollins, who was featured in “Heroes’ Corner” and received local and national news coverage last year, said he was thankful he was “able to help at that particular time and be in the correct place at the right time.”

He added: “But a hero? Nah, not at all.”

New vice president

Judy de Torok has been named Corporate Affairs vice president, a role in which she’ll work closely with the Postal Service’s industry, mailing and shipping partners.

De Torok, who will report to Postmaster General Louis DeJoy, will be responsible for formulating stakeholder engagement strategies in support of Delivering for America, the Postal Service’s new 10-year plan.

She’ll oversee Industry Engagement and Outreach, International Postal Affairs, Sustainability and National Preparedness, as well as the historian and judicial officer roles.

De Torok most recently served as industry engagement and outreach manager. In her 25 years with USPS, she also served as chief of staff to the deputy postmaster general; legislative policy manager in Government Relations; and in several posts in Corporate Communications.

In a memo announcing the appointment, DeJoy wrote that de Torok was “instrumental in promoting the value of mail by forging partnerships with the mailing industry,” and praised her ability to resolve customer issues through the National Postal Forum and other groups.

Prior to joining the Postal Service, de Torok worked as a newspaper journalist and in public relations.

Safety and peace of mind

The Postal Service wants employees to remind customers of the many resources available when they ship cremated remains through the mail.

Customers who use their own packaging must follow the guidelines detailed in Publication 139, How to Package and Ship Cremated Remains, available on

The publication provides general instructions, packaging information and Label 139 (a 4-by-6-inch bright orange label required for cremated remains shipments), as well as instructions on addressing domestic and international packages.

 Customers who don’t use their own packaging can order a cremated remains mailing kit at

The kit contains a Priority Mail Express cremated remains box, also known as Box CRE, preprinted with Label 139 on all sides (including the top and bottom); bubble cushioning; a self-sealing plastic bag; reinforced Priority Mail tape; and a copy of Publication 139.

Additionally, customers will find useful information in a video with step-by-step instructions on the Postal Service’s YouTube channel, as well as Publication 52, Hazardous, Restricted, and Perishable Mail.

Spring report

The USPS Office of Inspector General (OIG) completed 1,331 investigations during the six-month period that ended March 31.


These investigations led to 531 arrests and more than $152.7 million in fines, restitutions and recoveries. This amount includes roughly $30.2 million that was returned to the Postal Service.


The data is included in the OIG’s latest Semiannual Report to Congress, which notes USPS accepted 92 percent of the agency’s recommendations.


Because of the unprecedented nature of the six months that ended March 31, the OIG issued audits relating to the coronavirus pandemic, historic Election Mail volume and operational changes during this time.