Delivering the future

The Postal Service’s latest quarterly financial report highlights why the Delivering for America plan must be fully implemented, Chief Financial Officer Joe Corbett says in his latest “Dollars and Change” video.

During fiscal year 2021’s third quarter (April 1-June 30), the organization’s total operating revenue was $18.5 billion and total operating expenses were $21.4 billion, leaving USPS with a net loss of $3 billion.

Compared with the same quarter one year earlier, First-Class Mail revenue grew 1 percent and volume increased 1.1 percent, while Marketing Mail revenue grew 42 percent and volume increased 38.6 percent.

Corbett notes, however, that Marketing Mail volumes were “very depressed” during the same quarter one year ago and have not recovered to pre-pandemic levels.

He also reports that shipping and packages revenue decreased 7.8 percent and volume fell 14.1 percent. Despite these decreases, though, volume remains higher than pre-pandemic levels.

“We believe consumer behavior has evolved during the pandemic and our shipping and packages volumes are not expected to decline to pre-pandemic levels as the nation has increasingly relied on the safety and convenience of e-commerce,” Corbett says.

He also explains how Delivering for America, the Postal Service’s new 10-year plan, will put the organization on firmer financial footing for the future by establishing a framework to respond to changes in the marketplace, innovate to grow revenue and work more efficiently.

Employees can read the plan in’s Delivering for America section.

“By implementing this 10-year plan in full, we expect to operate in a financially self-sustaining manner within the next several years while continuing to fulfill our universal service mission,” Corbett says.

While supplies last

The Postal Service is discontinuing the Priority Mail Gift Card Flat Rate Envelopes used to mail greeting and gift cards.

The envelopes will remain available online at while supplies last.

Customers who use these envelopes are encouraged to place desired orders before supplies are depleted.

Introduced in 2010, Priority Mail Gift Card Flat Rate Envelopes are available, at no charge, in packs of two and five.

Featuring a special pocket to hold both a greeting card and a gift card, envelopes are placed in a Priority Mail Flat Rate Envelope for customers’ convenience and to provide additional visibility in mail processing.

However, after conducting a return-on-investment analysis, the Postal Service decided to discontinue further production of the envelopes.

After supplies are depleted, employees should recommend Priority Mail Small Flat Rate Envelopes as an alternative option to customers, who can order them online in packs of 10.

Employees who have questions should email them to

Disasters don’t wait

September is National Preparedness Month, a reminder to take time to prepare for emergencies.

Disasters don’t wait until you’re ready, so take time to plan and prepare today.

Here are some tips:

• Planning starts at home, so know the threats in the area where you live.

• Sign up to receive local emergency alerts and warnings.

• Replace outdated stock in your personal emergency preparedness kit.

• Update your emergency contact information.

• Exercise your family and household communication plan.

• Familiarize yourself with the local evacuation routes and shelter locations.

The USPS National Preparedness website is a valuable resource for materials to aid in your emergency preparedness efforts.

Knowing the facts

September is Prostate Cancer Awareness Month, a time to learn more about prostate cancer, one of the most common cancers found in American men.

Prostate cancer develops slowly when cells in the prostate gland become abnormal.

The cancer is normally confined to the gland, where it may be controlled with minimal treatment. However, in some cases, prostate cancer can be aggressive and spread quickly.

All men are at risk for prostate cancer.

Factors that may increase the risk of the disease include older age, obesity and race (African American men have a greater risk of prostate cancer than men of other races).

Healthy lifestyle choices — such as regular exercise, maintaining a healthy weight and eating nutritious meals — may lower the risk of prostate cancer.

Symptoms vary for individuals. Some men don’t experience any signs or symptoms, especially during the early stages of prostate cancer.

In more advanced stages, these symptoms are possible:

• Pain or burning during urination;

• Weak or interrupted flow of urine;

• Frequent urination, especially at night;

• Blood in urine or semen; and

• Pain in the pelvis, back or hips.

There is no definitive test that completely screens for prostate cancer, although blood tests and digital rectal exams are the most commonly used screening tools.

Different types of treatments are available, including surgery and radiation therapy.

The Centers for Disease Control and Prevention and websites have more information about prostate cancer, while the USPS Wellness LiteBlue page has general information about physical and mental health.

News Briefs

Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97.05 percent during the week ending Aug. 27, down 0.10 percent from one week earlier.

The data was collected Sept. 1.

Western Pacific led the four areas with a rating of 97.2 percent, while Atlantic ranked last with a 96.79 percent rating.

Among the 50 districts, Washington, part of Western Pacific Area, ranked first with a 98.06 percent rating, while California 4, also part of Western Pacific, ranked last with a 95.16 percent rating.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.

Delivery data. From Aug. 14-20, the Postal Service delivered 93.9 percent of Marketing Mail on time when compared with the USPS service performance standard, the highest performance recorded in five years.

The organization reported the data, along with steady improvements in the delivery of First-Class Mail and Periodicals, last week.

Watch your step. Postal Bulletin’s Aug. 26 issue features tips to help employees avoid workplace slips, trips and falls. The latest updates to policies, procedures and forms are also included.

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