Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 96.66 percent during the week ending Sept. 17, down 0.45 percent from one week earlier.
The data was collected Sept. 22.
Western Pacific led the four areas with a rating of 96.99 percent, while Atlantic ranked last with a 96.43 percent rating.
Among the 50 districts, Washington, part of Western Pacific Area, ranked first with a 97.86 percent rating, while Puerto Rico, part of Southern Area, ranked last with an 87.06 percent rating.
Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.
To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.
Delivery data. From July 1-Sept. 10, USPS delivered 88.5 percent of First-Class Mail on time when compared with the organization’s service standard, an improvement of 1 percentage point from the third quarter (April 1-June 30).
The data was included in the Postal Service’s latest delivery data, reported last week.
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