On the alert

Hand hold smartphone with USPS display on screen

Informed Visibility has added a new feature that allows employees using USPS-issued mobile devices to receive alerts.

The Informed Visibility Real-Time Messaging Program allows qualified internal postal applications and data analysis tools to use Informed Visibility’s connectivity and framework to securely send alerts in near-real-time to registered users.

“The name of the game is speed to action and precision problem-solving,” said Jeff Johnson, the USPS enterprise analytics vice president. “This program provides the potential for success by allowing employees to quickly and accurately address potential issues once an alert is received.”

Application administrators must register applications with the Informed Visibility Real-Time Messaging Program to allow employees to sign up and receive alerts.

The alerts are customizable, allowing users to define their data and determine when and how frequently they want to receive that information.

“The possibilities for this feature are endless,” said Johnson. “Imagine a real-time snapshot of a plant’s resources, workhours and incoming volume delivered right to your device when you need it.”

Alerts can be used in a variety of ways to simplify and deliver important communications across the organization.

For registration and additional information, email the Informed Visibility Solutions Center at informedvisibility@usps.gov.

Business Reply Mail training

A required training course and video on Business Reply Mail procedures and invoicing is now available in HERO.

The course, titled Business Reply Mail, is mandatory for Level 18 Postmasters, lead retail associates, retail associates, sales and service distribution clerks, postage due clerks, postage due technicians, mailing requirements clerks, bulk mail clerks, bulk mail technicians and bulk mail dock clerks.

A supplemental video, “Intelligent Mail barcode Accounting (IMbA) Sampling and Verification,” is also available.

The deadline to complete the training course and video is Nov. 30.

Because all Qualified Business Reply Mail (QBRM) customers — those with a specific account for large-scale mailings — will soon be moved to IMbA, it is important that IMbA’s nuances are understood and followed properly to prevent double billing.

Business Reply Mail is an attractive, cost-saving measure for businesses because the Postal Service charges only on pieces that customers send back to the mailer.

The Business Reply Mail Blue page has more information.

‘Powered by Inclusion’

October is National Disability Employment Awareness Month, when the spotlight turns to disability employment issues and to the contributions of workers nationwide with disabilities.

“America’s Recovery: Powered by Inclusion” is the timely theme for this year.

“The Postal Service is proud to recognize National Disability Employment Awareness Month,” said Deputy Postmaster General and Chief Human Resources Officer Doug Tulino. “Our workforce includes many employees with disabilities, and we thank them for their contributions to USPS and our public service mission.”

National Disability Employment Awareness Month traces its roots to 1945, when Congress set aside the first week in October for disability employment awareness. Congress extended the observance to a month in 1988.

The Postal Service’s National Disability Program and Reasonable Accommodation Blue pages have information on disability employment awareness and reasonable accommodation resources, including stand-up talks, policy and procedure links, American Sign Language instructional videos and a National Disability Employment Awareness Month resource kit.

The U.S. Labor Department website also has helpful information, including resources for employers on hiring and retaining workers with disabilities, advances in accessible technology, and frequently asked questions about service animals.

A time for choosing

Postal Service employees can participate in an upcoming webinar to learn about different health plan options within the Federal Employees Health Benefits Program and the Federal Employees Dental and Vision Insurance Program.

The session, “How to Choose a Plan under the FEHB and FEDVIP Programs,” will be held Wednesday, Oct. 6, at noon EDT.

Christel Bull, a CareFirst Blue Cross Blue Shield account manager, will conduct the webinar and provide a comprehensive overview of different health plan types. She’ll also explain how specific medical needs and preferences for access to care are key considerations when selecting a health plan.

Participants must register before the event on the webinar website. After signing up, directions for accessing the webinar will be emailed to each registrant.

Participation is voluntary. Nonexempt employees may only participate off the clock or during authorized breaks.

For more information, email the USPS Health and Wellness team.