The first-ever online classes to prepare for peak season are underway now.
The tutorials, which began Oct. 14 and will continue through Nov. 4, are geared to employees of Retail and Delivery Operations but are open to everyone.
The 44 sessions range from 10 minutes to a half-hour in length, with each zeroing in on a topic relevant to the holiday season. Classes are held Tuesdays-Fridays from 3 p.m. to 4 p.m. EDT, and again at 5 p.m. EDT for WestPac employees.
You can watch the videos on the Staffing and Scheduling Tool website. You’ll need your employee identification number to sign in.
Employees can request access to the website through eAccess.
The remaining classes cover topics such as preparing retail lobbies for peak season, peak stamp inventory, self-service kiosk standard operating procedures and how to restock, parcel return service, Delivery Operations Information System scheduling and delivery policies.
If you’re interested in a previous class, the tutorials are archived at the Staffing and Scheduling Tool website.
The training aligns with the Postal Service’s efforts to empower, equip and engage employees, a major tenet of the Delivering for America 10-year plan.