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Filter out the phish

Watch out for scam emails

If you identify a suspicious email in your inbox, do you know what to do next?

Having a USPS email account means you’re part of a team responsible for keeping the organization’s network secure.

According to some estimates, the typical office worker receives almost 100 emails a day — and phishing messages are common.

To help keep your inbox safe, follow these tips:

  • Slow down: Pause and evaluate messages before acting. Be wary of “urgent” requests.
  • Verify senders: If an email is from an “[EXTERNAL]” address, proceed with extra caution.
  • Hover, don’t click: Ensure all hyperlinked descriptions match their destination by hovering your mouse over the link.
  • Beware of attachments: Don’t open or click on anything attached to a suspicious email.
  • Spell check: Spelling and grammar mistakes can indicate a phishing attempt.

Of course, knowing how to identify a phishing email is only half the battle. You must also report the message.

To do this, select the suspicious email — multiple messages can be selected, if needed — and click the “Report to CyberSafe” button in the Outlook toolbar. If the email is already open, the button will appear in the email toolbar as well.

If you don’t see the “Report to CyberSafe” button in your Outlook toolbar, you can install the add-on by following the instructions on the USPS ServiceNow website.