Big time

The Postal Service has introduced External Large File Sharing, a platform that allows users to send large files to customers, suppliers and other official business associates.

External Large File Sharing, also known as ELFS, can be used for presentations, photos, documents, videos and other files that exceed 35 megabytes.

The platform — which offers real-time editing capabilities — will hold files for only 90 days, so it shouldn’t be used as a long-term storage option.

To use External Large File Sharing, request approval through ARIS. A Requesting for ELFS Instructions document has detailed steps.

USPS employees can access training on External Large File Sharing by going to HERO and typing “SharePoint Online” in the Search window. The book “SharePoint Online Modern Experience Practical Guide: Learn Step-by-Step How to Use SharePoint Online Modern Experience” is recommended.

Contractors can receive training by going to Microsoft’s SharePoint Video Training website.

OneDrive and SharePoint Online training are also available at the O365 Champions Resources website.

For more information, go to the External Large File Sharing Blue page or send an email to CISOEngineeringDataSecurityServices@usps.gov.

Public trust

The Postal Service delivers important items such as medications, election ballots, utility payments and holiday gifts for loved ones every day for millions of customers.

When customers entrust USPS with their letters and packages, they expect that each piece will be delivered to its final destination on time and in its original condition.

It is the duty of all Postal Service employees to protect the sanctity of the mail. Every piece of mail is important and should be treated with care.

Willful acts of mail theft, mail delay and mail destruction damage the public’s trust in the Postal Service and negatively affect the business. It only takes one negative experience for a customer to take their business to a competitor.

Employees who delay, hide, destroy or steal mail can face administrative action — including removal from employment — and possible criminal prosecution.

Employees who are having trouble delivering on their assigned routes should talk to a supervisor.

The Postal Service’s free, voluntary Employee Assistance Program (EAP) is available 24/7 to any employee to assist in resolving personal concerns that may be affecting their ability to properly perform their job duties.

EAP counselors can be reached by calling 800-EAP-4YOU (800-327-4968).

Employees who have questions should call the USPS Ethics Office helpline at 202-268-6346 or send an email to ethics.help@usps.gov.

The Postal Service is observing Ethics Awareness Week from Aug. 15-19.

News Briefs

Scanning snapshot

Scanning snapshot. A snapshot of Postal Service scanning data shows the national rating was 97.11 percent during the week ending Aug. 12, down 0.06 percent from one week earlier.

The data was collected Aug. 17.

Central led the four areas with a rating of 97.28 percent, while Atlantic ranked last with a 96.83 percent rating.

Among the 50 districts, Washington, part of WestPac Area, ranked first with a 98.01 percent rating, while California 5, also part of WestPac, ranked last with a 95.18 percent rating.

Scanning data allows customers to track their mail and packages, which helps USPS deliver excellent service, boost loyalty and drive revenue.

To see the latest data, go to the Informed Visibility website and select “Customer Experience,” followed by “DES 2 Scan Performance.” Postal Service employees must request Informed Visibility access through eAccess.

Delivery data. From July 1-Aug. 5, the Postal Service delivered 93.1 percent of First-Class Mail on time when compared with the organization’s service standard, according to data released last week.

During the same period, USPS delivered 94.2 percent of Marketing Mail and 86.3 percent of Periodicals on time, the figures show.

Postal Bulletin. Postal Bulletin’s Aug. 11 edition features safety tips for mail carriers, along with the latest updates to USPS policies, procedures and forms.

Got news? Email your submissions to uspslink@usps.gov.